We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
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Physio for Artistic Athletes
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Vestibular Rehabilitation
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TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“I wish I had sought out Physio treatment much earlier, but great to be feeling much more limber now. Thanks Lisa!”
Frequently Asked Questions
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Can anyone call themselves a Naturopathic Doctor?
No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:
- Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
- Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
- Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
- Stay up to date with medical standards through Continued Education requirements
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Should I bring in X-rays, referrals, or my surgeon’s protocols?
Yes, please! While we can look up certain imagery, it is best for you to bring in any paperwork that has been provided to you that might relate to your injury or surgery.
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What is Pinpoint’s cancellation policy?
Here’s what you need to know about cancelling or rescheduling:
- provide 12 or more hours notice – no fee
- provide less than 12 hours notice – 25% of the appointment cost
- no-show, or provide less than 2 hours notice – 50% of the appointment cost
To cancel or reschedule an appointment, you can:
- contact us through this website
- call our clinic at 250.591.3730
- log in to our online booking portal and make changes there
Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!
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Where is Pinpoint Physiotherapy located?
Our clinic is located in downtown Nanaimo, at 161 Selby Street. You can find a map (and clinic hours) on our contact page.
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What do physiotherapists do?
Think of Physiotherapists as project managers for recovering from injuries. A good physio doesn’t just treat you or prescribe exercises but will understand and manage all aspects of your recovery. Physiotherapists combine in-depth knowledge of how the body works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.
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When are telehealth appointments available?
Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView PostMyofascial Release
The Fascinating World of Fascia: Understanding Its Role in the Mind-Body Connection
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ArticleView PostTrigger Point Injections for TMD: A Targeted Approach to Jaw Pain
Jaw pain can be frustratingly persistent. In certain cases, trigger point injections can be a very effective treatment.
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ArticleView PostNaturopathic Medicine: Increasing Access to Medical Care on Vancouver Island
The residents of British Columbia, and especially those living on Vancouver Island, are feeling the effects of limited access to general practitioners.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.