We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
-
Learn more
Exercise Prescription
-
Learn more
Intramuscular Stimulation
-
Learn more
Post-Surgical Rehab
-
Learn more
Manual Therapy
-
Learn more
Electrophysical Therapy
-
Learn more
Telehealth Physio
-
Learn more
Medical Acupuncture
-
Learn more
Shockwave Therapy
-
Learn more
Pelvic Floor Physio
-
Learn more
Naturopathic Medicine
-
Learn more
Advanced Injection Therapies
-
Learn more
Physio for Artistic Athletes
-
Learn more
Vestibular Rehabilitation
-
Learn more
TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“It’s been awhile since I have been in but the service I received was fantastic! Thanks for your care!”
Frequently Asked Questions
-
When do I pay for treatments?
The time of payment depends on the source of your funding.
- if there is a cost borne by you it is usually due the same day as the appointment
- we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
- if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all
-
Can anyone call themselves a Naturopathic Doctor?
No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:
- Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
- Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
- Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
- Stay up to date with medical standards through Continued Education requirements
-
What happens during my initial naturopathic medicine appointment?
An initial appointment with your Naturopathic Doctor (ND) will consist of a review of your chief concern, as well as an overview of your current and previous medical history. Physical exams and tests will be ordered as deemed necessary.
-
Do I have to pay for physiotherapy in BC?
Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.
There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.
-
What is Pinpoint’s cancellation policy?
Here’s what you need to know about cancelling or rescheduling:
- provide 12 or more hours notice – no fee
- provide less than 12 hours notice – 25% of the appointment cost
- no-show, or provide less than 2 hours notice – 50% of the appointment cost
To cancel or reschedule an appointment, you can:
- contact us through this website
- call our clinic at 250.591.3730
- log in to our online booking portal and make changes there
Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!
-
Is acupuncture effective?
Yes. Research has shown acupuncture’s effectiveness in treating sports injuries, pain management, migraines, arthritis and other conditions.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
-
ArticleView PostPhysiotherapy for Temporomandibular Disorders (TMD)
Do you clench your jaw, grind your teeth or bite your nails? Does this lead to clicking, cracking, locking or pain in your jaw? Physiotherapy may be able to help!
-
ArticleView PostVertigo & Treatment of Benign Paroxysmal Positional Vertigo
If you experience feelings of intense dizziness, or it seems the room is spinning, you may want to consider physiotherapy treatment for BPPV.
-
ArticleView PostAcute Whiplash Injury Management
What is whiplash? Whiplash is an injury to your neck. It is caused by your neck bending forcibly forward and then backward, or vice versa.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.