We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Anna Kania

Physical Therapist

Meet Anna
Featured Therapist

Martin Davies

Physical Therapist

Meet Martin

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Easy to talk to. Explains alternatives and procedures so you can understand. Wish I would have found her earlier.”

Review for Dr. Kelly Robertson by Christine

View All Reviews

Frequently Asked Questions

  • Does Pinpoint offer naturopathic services?

    Yes! We are pleased to now offer naturopathic medicine and advanced injection therapies in addition to our wide range of physiotherapy treatments.

  • What if I don’t show up for a session?

    Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.

  • What payment methods do you accept?

    Pinpoint Physiotherapy accepts the following types of payment:

    • Visa
    • MasterCard
    • Debit
    • Cash
    • Cheque (returned cheques subject to NSF charge)
    • Direct billing of many Law Offices
    • Direct billing of most extended medical plans (including Manulife, Greenshield, Sun Life, Medavie Blue Cross, etc.)

  • Do you offer direct billing for telehealth treatments?

    Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.

  • Do RCMP members and Veterans receive special rates?

    Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.

  • Can a Naturopathic Doctor provide medical prescriptions?

    Yes! Prescribing pharmaceutical medications is within the scope of Naturopathic Doctors in BC.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

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  • Article

    Pelvic Organ Prolapse – Prevention and Management

    Pelvic organ prolapse (POP) is a condition that affects many women. The symptoms can be very uncomfortable, and sometimes can be awkward or embarrassing to talk about. The incidence of this increases after childbirth and as women increase in age, but awareness and prevention strategies can help decrease the chances of developing this condition.

    View Post
  • Article

    Dizzy? Might be Vestibular Neuritis!

    Have you experienced a short, sudden spell of spinning vertigo and imbalance following a recent illness? Do you experience ongoing balance and dizziness? Vestibular Neuritis may be the culprit.

    View Post
  • Article

    The Benefits of Manual Therapy: Much More Than Musculoskeletal Health

    Manual therapy is often seen as a treatment for stiff joints, tight muscles, or post-injury recovery. While those benefits are well-documented, what many don’t realize is that the power of manual therapy extends far beyond bones and muscles.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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